A digital marketing strategy is an important part of the overall marketing mix of a business regardless of its size and whether or not it’s doing business online.

There are several main areas of online marketing that are of interest to a small business. Some of them are more important to local, offline businesses, while others are more effective for those exclusively operating online. Many businesses engage in multiple areas of small business marketing on the internet.

Types of Online Marketing

There are nearly as many types of online marketing as there are ways of finding information online. However, there are several methods which tend to see success.

Search Engine

Online marketing includes search engine optimization (SEO) and search engine marketing (SEM). SEO is the process of fine-tuning the text on your business website so that the site ranks higher in search engine result listings when your potential customers enter search terms that match your product offerings. It doesn’t cost anything to optimize your website to perform better in search results, and a high-ranking website could bring in tons of organic traffic (website traffic that happens naturally).

SEM, on the other hand, is a paid search marketing strategy. Search engines such as Google charge a fee to display your ad when a user conducts a search using one of your keywords. These fees are also called pay-per-click (PPC) fees.

SEM statistics can provide excellent feedback on the effectiveness of your advertising. For example, a metric called the click-through rate tells you the number of times your ad has been clicked relative to the number of times the page containing the ad has been viewed. It gives an indication of how appealing people find your ad to be. The more appealing it is, the more likely they are to click through.

Online Advertising

There are many types of online advertising opportunities. One method is to use banner ads embedded into web pages. Other options include interstitials, which are ads that appear before or between pieces of content. Different social media providers, such as Facebook, also sell advertising on their platforms.


You can use email to send out newsletters and customized product or service offerings specific to the customer’s needs. You can also keep your customers up-to-date with company news, upcoming events, and special offerings.

Once you have built a subscriber email list of potential customers who may be interested in your products or services, email marketing is a very effective way to reach them, because your message arrives in their email inbox, where they are likely to see it.

Social Media

Social media platforms such as Twitter, Facebook, LinkedIn, Instagram, and Pinterest (to name a few) are all opportunities for marketing online. They work best when part of an overall content marketing strategy, which emphasizes the quality and usefulness of the content you create for your brand.

Don’t forget the “social” in social media. Social media marketing works best as a conversation with your customers. It requires active participation rather than just posting ads for your products or services.


Maintaining a blog is another way to converse with your customers and keep them informed about your products or services. A blog can be used to provide advice and get useful feedback.

The more value you can provide to customers through the expertise you share in your blog, the better you position your brand as a trustworthy source. This can help customers be willing to take a chance on your offering.


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